Category: Productivity
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Case Study: How 3 startups built their customer discovery practice
3 startups share how they think about and execute customer research and the impact it’s had on their business
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Who owns product discovery?
How do we create a process where every role has customer access in an effective and sustainable way? Here are…
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Framework names don’t have to have baggage
The names of our processes can sometimes be the thing that keeps adoption low. Here’s a way to rethink that.
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OKRs and User Story Mapping
User story mapping is a powerful tool for coming up with timely, user-focused key results with your product development team.
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Talking to customers is not a waste of a developer’s time
Everyone should talk to customers. Most companies buy the idea. They also believe it’s a waste of time with developers.…
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Writing unambiguous objectives
OKRs should have an opinion. Without one, teams lack clear direction. Here’s how to write unambiguous objective statements.
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Strong opinions, loosely held
The key to reducing analysis paralysis and amplifying evidence-based decisions is knowing when to let an idea go.
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Declaring Goal Bankruptcy
Start the year by erasing all of your goals and do this instead.
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What OKRs Mean for Middle Managers
Middle managers can strongly influence the success of OKRs. Here’s how their job changes to support these new goals.
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The Words We Use to Avoid Accountability
We say these words all the time yet they mean nothing. Here’s a list of phrases to avoid and what…