Part of the reason organisations struggle to switch to managing to outcomes is that its difficult to measure employee performance. Once that becomes difficult, how do we know someone did a good job? How do we know if that person should receive a raise? A promotion?
How to prioritize your hypothesis so you know what to test first.
(Want to get this article in your inbox? I publish one article a month and share it in my newsletter first. You can sign up here and join 14k other subscribers.) Hey folks - Two weeks ago I found myself at the center of a debate with a client about the benefits and drawbacks of … Continue reading Velocity should be renamed “future tech debt”
Truly agile teams enjoy the ability, desire and safety to respond to change over following a plan.
(Lean UX Canvas V2 is now live) In most of my work these days I don't often use an official canvas. I prefer to pick and choose the assumptions that can be found on the Business Model Canvas, Lean Canvas and others as appropriate for the client, project or initiative I'm working on and weave them together … Continue reading The Lean UX Canvas
There’s an unforgettable scene in my favorite movie, Goodfellas, where Joe Pesci, Robert DeNiro and Ray Liotta pay a late night visit to Pesci’s mom. Despite their best efforts to leave quickly she invites them to eat something. During the late-night meal, they discuss a painting in her kitchen. The painting is of a man … Continue reading Agile vs Lean vs Design Thinking
I’m often asked how to get executives on board with cultural and process change. It seems that product teams buy into the ideas of lean and agile relatively quickly but convincing management is an order of magnitude more difficult. We’ve discussed several reasons for this in previous newsletters. But let’s just assume that you’ve … Continue reading Maintaining the winds of change
I've spent the past 5 years speaking, teaching, coaching and working with teams aspiring to bring a customer-centric point of view to their product development processes. Some have seen great success. Some, despite strong desire and a willingness to adapt have struggled. The challenges the successful teams have overcome have rarely been tactical ones. They've … Continue reading Lean UX in the Enterprise
In his blog post from 2011, Mike Cottmeyer, an agile consultant and coach, listed off the 13 most common reasons his clients began their agile transformation. The list contains reasons like, “faster time to market”, “early ROI” and “risk reduction and predictability.” My sense is that this spectrum of drivers falls along a timeline … Continue reading Agile is not a substitution for vision
I give a lot of talks. I’d like to think I’m pretty good at it at this point. But it hasn’t always been this way. Sure, years of playing in bands gave me a level of stage comfort that many must overcome but I was the keyboard player – a sideman. When you’re giving … Continue reading 7 Steps to Giving the Best Presentation of Your Life