Making time for product discovery

Posted on September 25, 2023.

Most teams want to do product discovery. Most teams struggle to find the time. Here are 3 tips for ensuring discovery happens every sprint.

Should “cost to serve” be an OKR?

Posted on September 18, 2023.

There are efficiency metrics in certain organizations that don’t fall neatly into the OKR template, “Who does what by how much?” If we’re setting goals for a team that manages these types of metrics, how do we reconcile that with measuring human behavior.

What should be included in a business case?

Posted on September 4, 2023.

Most enterprise companies require business cases to fund work. Most business cases are fabrications. What should we actually put in our business cases?

Who owns product discovery?

Posted on August 21, 2023.

How do we create a process where every role has customer access in an effective and sustainable way? Here are some thoughts.

Always add numbers to your key results

Posted on July 17, 2023.

Quantifying your key results is not only critical to your success but it also tells you when you’re done. Why do teams avoid doing this then?

person with his four types of alcoholic beverages

The Product is the Variable

Posted on May 29, 2023.

In the past, we've never doubted that we were going to ship the product. In a continuous world the product is now the variable.

The OKR cycle diagram showing 2 strategic activities leading to a circular set of 5 circles showing team level activities.

The OKR Cycle

Posted on May 1, 2023.

What does a complete cycle of planning and delivering on OKRs look like. Here's an example.