Month: June 2010

  • 11 Ways to Get Better User Feedback

    So, as all classic list-type posts must do — this one goes to 11. Understanding what your customers are saying…

  • Informing or Influencing?

    Recently, a point of view was brought to my attention that the vast majority of the contributions of user experience…

  • Constraints: your new best friends

    Every day I hear or read about designers lamenting the creativity-depriving horrors of constraints. “I had to follow the style…